Manager – WNBA, Group Accounts

🔥 2 hours ago

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PIVOT Agency

11 - 50 employees

Founded 2013

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

PIVOT Agency is a sports marketing and sales firm led by former Golden State Warriors executive Ben Shapiro, specializing in developing commercial partnerships and business development for sports organizations. The agency provides property and brand consulting, client travel and hospitality services, and serves a diverse portfolio including NCAA, MLB, NBA, and youth sports. PIVOT Agency is recognized for its expertise in negotiating partnerships and acquiring corporate partners for sports teams, while also offering strategic support in team travel logistics and planning. The agency aims to be a leading entity in sports and entertainment by delivering best-in-class services tailored to the specific needs of its clients.

📋 Description

• Uncover new opportunities within the group and individual travel space • Provide ongoing support to other team members with day-to-day operations through client interaction, liaison between hotel and client, and other administrative support when needed • Outline event requirements with client (dates of stay, room/meeting space needs, concessions, special requests, etc) • Understand the client’s needs, budget, and requirements for each opportunity • Strategically source hotels for each opportunity and generate hotel reports • Negotiate proposals with hotels to achieve the best rate and most conducive concessions based on client preferences • Contract request/redlines within an efficient time frame • Finalize & execute contract agreement with client and hotel • Utilize Salesforce to build pipeline, manage opportunities, and track data • Provide support to client for additional services needed (commercial air, charter air, charter ground transportation, rentals, black-car service, long-term/short-term rentals) • Building and maintaining strong partner relationships with all properties, NSO’s, and clients • Manage last-minute requests, needs, or changes. • Follow up with client and hotel on any feedback or challenges encountered during the stay • Report weekly to Senior Vice President, Pro Sports & Group Accounts • Work with Travel Division finance team on any specific pick up reports, commission, or hotel support

🎯 Requirements

• An appropriate level of drive and toughness to effectively manage multiple demanding critical projects in a fast-paced, technical environment, and rapidly evolving industry • A strong hotel brand awareness (i.e. Hilton, Hyatt, Marriott, IHG) • Advanced negotiation skills • Knowledge of all aspects of travel (hotels, charter/commercial air, ground transportation, rentals, catering, etc) • Strong interpersonal skills to be able to effectively manage different relationships with clients & hotels • Excellent presentation, written, and oral communication skills • Experience using CVENT, Salesforce, MS Office, Google Suite • BA/BS in Business, Sports Management, Marketing or other related disciplines • 3-5+ years of experience in sales, marketing and business development, 3rd Party/Hotel, or team operations related position • Expert knowledge and understanding of group logistics/ Hotel logistics from both a competitive and business perspective • Existing book of business and industry relationships • Acute attention to detail, organization, and efficiency

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