Working Student Customer Support – Renewable Energies

🕒 June 24

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PluginEnergy

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

⚡ Energy

🛍️ eCommerce

🔧 Hardware

Energy • eCommerce • Hardware

PluginEnergy is a German-based company (founded 2020) that develops, sells and supports plug-in solar “Balkonkraftwerk” kits, rooftop/garden solar sets and battery storage solutions for residential use. They operate an online Shopify store offering complete plug-and-play solar combos, individual solar modules, inverters, mounting systems and accessories, plus app monitoring, documentation and customer support. The company emphasizes certified hardware (IEC), DIY-friendly mounting systems, warranties and cost savings through self-generated renewable electricity.

📋 Description

• Technical customer support via e-mail / phone • Sales & product consultation for end-customer inquiries • Complaints management • Audit and optimization of existing in-house processes • Participation in new, innovative projects

🎯 Requirements

• Currently enrolled in a degree program in Energy Engineering, Environmental Engineering, Engineering, Technical Business Administration or a related field • Enthusiasm for renewable energies • Ideally first practical experience in photovoltaics • Structured, independent and careful working style • Very good German and good English skills are a must

🏖️ Benefits

• Flexible working hours • Home office • Remote work