Senior Account Manager

🕒 May 1

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PODEAN

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🛍️ eCommerce

eCommerce • Marketing • Social Commerce

PODEAN is a premier global marketplace agency dedicated to unlocking growth for brands on various eCommerce platforms. With a team located across five continents, PODEAN specializes in developing award-winning strategies tailored to unique business needs, leveraging data insights to optimize marketplace presence. Their full-service offerings include social commerce initiatives, advanced media planning, content creation, retail management, and logistics, all designed to enhance brand performance on platforms like Amazon and TikTok Shop.

📋 Description

• Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust. • Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. • Identify new workstreams and upsell opportunities proactively. • Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. • Own reporting, recaps, and action items. • Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations. • Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.

🎯 Requirements

• 5+ years in eCommerce, digital media, or marketplace marketing - with hands-on Amazon expertise across advertising, retail fundamentals, and platform tools/programs. • Experience across additional global marketplaces and ad platforms, including Mercado Livre, Shopee, Shein, AliExpress, and tools such as VTEX Ads and Topsort. • Experience in an agency environment, ideally marketplace or eCommerce-focused, with exposure to managing multiple client accounts simultaneously. • Proven ability to manage senior client relationships, align on business goals, and translate strategy into measurable outcomes. • Excellent communicator across all levels - you can present to a CMO and coach a junior analyst in the same afternoon. • Advanced or fluent English, with the ability to hold conversations with international teams. • Highly organized, commercially sharp, and comfortable with ambiguity. • Proficient in Excel and PowerPoint; comfortable in data-driven environments.

🏖️ Benefits

• 💰 Competitive compensation aligned to experience and market benchmarks • 💻 Remote-first flexibility - work from anywhere, with trust and autonomy • 🌎 Global collaboration - working with experts across regions and time zones • 🚀 Career growth and development - opportunities to evolve as we scale • 🏝️ 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring • 💬 Positive-energy culture - grounded in respect, inclusion, and accountability • 🏆 Meaningful impact helping some of the world’s most progressive brands grow