Account Manager

🕒 April 25

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Lastro

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🏠 Real Estate

☁️ SaaS

🔥 Funding within the last year

💰 $16M Series A - Lastro on 2025-09

Artificial Intelligence • Real Estate • SaaS

<Lastro> Lastro is an AI-powered SaaS platform that automates and humanizes lead engagement and operations for real estate companies. Its conversational AI (branded Lais) handles leads 24/7 via WhatsApp and other channels, qualifies and routes contacts into CRMs, recommends properties, automates re‑engagement and remarketing, and provides analytics and integrations with ad portals and CRMs to boost conversions and simplify sales and rental workflows.

📋 Description

• Manage a portfolio of clients, monitor their journey, and ensure a comprehensive experience with our product and its features. • Conduct training sessions and meetings, building a trusting relationship with clients throughout their lifecycle. • Present solutions that align with their objectives using a consultative approach, identifying upsell and cross-sell opportunities. • Prevent churn by applying proactive retention and loyalty strategies. • Monitor client performance, analyze data, and propose improvements to ensure tangible results.

🎯 Requirements

• Experience in account management and client relationship work in dynamic environments. • Genuine interest in technical products, with a willingness to learn in a tech-first environment. • Enthusiasm for AI concepts and trends, and a commitment to staying current on the topic. • Ability to record and organize client data in a structured way within our systems. • Skill in capturing insights and interpreting platform usage and performance metrics, turning them into actionable recommendations. • Clear written and verbal communication, adapting language for different audiences, with strong persuasive skills with clients and stakeholders. • Ability to train and engage clients with varying levels of technical familiarity. • Ability to address client issues and propose specialized, effective solutions.

🏖️ Benefits

• 💳 Caju Card, providing greater flexibility for using your benefits. • 🏋🏿‍♀️ Wellhub, extendable to legal dependents. • 🧑‍⚕️ Health plan and dental plan at no additional cost to you. • 🤍 SulAmérica life insurance, offering security for you and your family. • 🎯 Variable compensation, with results paid monthly. • 💵 Performance-based bonuses.