Account Manager

🕒 May 20

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Point C

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

📋 Compliance

🤝 B2B

Healthcare Insurance • Compliance • B2B

Point C is a trusted health benefits partner that delivers meaningful solutions for brokers and their self-funded clients. The company specializes in administering benefit plans, managing medical costs effectively, and ensuring a high-value experience for members. With a focus on vendor integration and data-driven insights, Point C aims to simplify the benefit process while providing access to quality care and innovative mobile tools for its clients and their employees.

📋 Description

• Manage a portfolio of approximately $5 - $8 million to ensure satisfaction, retention, and long-term partnership • Serve as the primary liaison for plan sponsors, brokers, and internal teams to deliver an exceptional client experience • Develop and execute strategic service plans to align with client goals and objectives • Oversee day-to-day account management activities, including implementation, issue resolution, and renewals • Maintain relationships with senior-level contacts within client organizations, including Benefits, Human Resources, and Finance leaders • Ensure accurate and timely delivery of Point C products, services, and reporting • Collaborate closely with internal stakeholders and partners—valuing internal relationships as highly as external ones—to proactively address client needs and drive continuous improvement and success • Lead the development and delivery of presentations, client meetings, and renewal discussions as a subject matter expert on Point C solutions • Establish cadence of regular and strategic service meetings • Other duties as assigned to support client success

🎯 Requirements

• Bachelor’s degree or equivalent related experience • 5-8 years of client management, account management, or similar experience within the TPA, insurance, or employee benefits industry • Proven experience engaging and building relationships with C-suite executives • Strong knowledge of self-funded health plans including stop loss, employee benefit programs, and related federal regulations (ERISA, COBRA, HIPAA, ACA) • Excellent written, verbal, and presentation skills • Strong organizational skills and attention to detail • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook • Ability to build relationships and interact confidently with senior-level executives and clients • Analytical thinking, creative problem-solving, and sound decision-making abilities • Self-motivated, results-driven, and able to manage multiple priorities • Ability to travel as needed • Active state insurance license is preferred

🏖️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage • 401(k) retirement plan with employer match • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) • Paid time off (PTO) and disability leave • Employee Assistance Program (EAP)