Operations Assistant – Disability

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of CIEE - Centro de Integração Empresa-Escola

CIEE - Centro de Integração Empresa-Escola

1001 - 5000 employees

Founded 1964

📚 Education

🤝 Non-profit

🎯 Recruiter

Education • Non-profit • Recruitment

CIEE - Centro de Integração Empresa-Escola is a Brazilian nonprofit organization dedicated to connecting young people, particularly students, with internship and apprenticeship opportunities in various companies across Brazil. With a focus on promoting social inclusion and professional development, CIEE also offers educational programs to help students prepare for the job market, especially through courses and resources aimed at enhancing their skills and employability.

📋 Description

• Open internal and external tickets to handle requests from internal and external customers • Create user accounts for access to the CIEE Portal to identify contacts at educational institutions and companies via WhatsApp or telephone • Register students’ bank accounts and other required information • Verify young employees’ attendance and payment records • Clarify questions about deductions and scholarship allowance amounts • Open internal payroll (SPBA) and/or contract duplicate-copy tickets • Check available positions and guide students in searching for internship and apprenticeship opportunities, including selection processes and application methods • Provide information and guidance on public selection processes, applications, stages, and requirements • Respond to tickets from the Help Center, Talk to CIEE, and Reclame Aqui • Contact students, companies, and educational institutions to confirm information

🎯 Requirements

• High school diploma • Computer skills • Experience or knowledge in customer service involving students and/or partner companies • Strong verbal communication skills • Courtesy and professionalism • Proactive and adaptable approach • Telephone customer service skills • Quick thinking • Exclusive position for a person with a disability

🏖️ Benefits

• Medical and dental insurance • Home office allowance to support remote work expenses • iFood Benefits – quality meals throughout your day • Physical health support (Wellhub) and mental health support (Wellz) • Birthday day off • Corporate University – ongoing learning and development opportunities • Library access • SESC membership – access to culture, leisure, and quality of life programs

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