Process Analyst – Junior

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🔥 0 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Positivo S+

Positivo S+

1001 - 5000 employees

Founded 2009

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

Positivo S+ is a managed service provider (MSP) and technology services division of Positivo Tecnologia that partners with businesses to deliver end-to-end IT operations, cloud and infrastructure management, cybersecurity, digital workplace solutions, and data & analytics. The company offers 24/7 observability and automation, cloud migrations, security operations (SOC), identity & access management, network operations, business continuity, and master data management, emphasizing scalable, user-friendly interfaces, cost optimization and proactive monitoring for enterprise customers.

📋 Description

• Understand credit card operational processes, systems and routines, identifying opportunities and recommending improvements • Manage outstanding issues and deadlines • Lead meetings with third parties, business partners and executive management • Develop and improve data extraction and handling processes • Identify opportunities through analysis • Map processes and flowcharts with a strategic perspective to recommend innovations • Promote integration among impacted professionals and companies • Maintain effective communication and resolve conflicts • Align directly with the client regarding delivery expectations and potential setbacks

🎯 Requirements

• Bachelor’s degree completed in any field; degree in Process Management preferred • Intermediate proficiency in Microsoft Office (Windows, Word, Excel, PowerPoint) • Familiarity with process modeling tools such as Visio or Bizagi • 3–5 years of professional experience • Strong reasoning skills and clear communication • Ability to present and take a position in meetings with executives and other departments • Analytical mindset and critical thinking for process evaluation • Proactivity, adaptability and organizational skills • Ability to work well in a team and manage multiple tasks

🏖️ Benefits

• Medical and dental plans • Life insurance • Meal allowance / meal voucher • Transportation voucher • Employee discount program • Access to Wellhub (gym memberships) and Mente Tranquila • Discount on Positivo products • University partnership

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