Customer Success Manager, EMEA, APAC

Job not on LinkedIn

🕒 October 20

🇺🇦 Ukraine – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Precoro

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

☁️ SaaS

🤝 B2B

💸 Finance

💰 $100k Accelerator/Incubator on 2022-05

SaaS • B2B • Finance

Precoro is a B Corp–certified procure-to-pay software company that provides cloud-based procurement and accounts-payable automation for mid-sized and multi-entity businesses. The platform centralizes purchase requests, approvals, purchase orders, supplier management, invoice processing, payment automation, budgeting, and spend controls, and includes AI-assisted data extraction and workflow automation. It integrates with ERPs and other business tools, offers mobile access, and targets finance and procurement teams to increase control, visibility, and efficiency across purchasing and payment processes.

📋 Description

• Partner with Implementation Specialists to ensure smooth onboarding • Monitor account health and proactively prevent churn • Drive contract renewals, upsells, and cross-sells • Conduct Executive Business Reviews and joint success plans • Guide clients on procurement best practices, workflow redesign, and adoption of new modules and integrations • Train key stakeholders, primary contacts, and power users • Gather product feedback for Product, Sales, and Marketing teams • Drive client advocacy through case studies and referrals • Lead webinars and roundtables • Maintain HubSpot CRM accuracy • Optimize internal Customer Success Manager processes • Help EMEA and APAC B2B accounts achieve business goals using Precoro • Maximize customer satisfaction, retention, portfolio expansion, and customer advocacy

🎯 Requirements

• Proven experience in Customer Success or Account Management within a B2B SaaS environment • Experience managing long-term customer partnerships over years rather than short-term project-based work • Fluent English (C1+, written and verbal) • Strong presentation skills • Ability to engage in smooth, confident small talk • Understanding that Customer Success is a revenue driver rather than technical support • Comfortable discussing pricing, contract renewals, and upsells • High curiosity, proactivity, personal accountability, and strong time management skills • Ability to handle uncomfortable customer discussions • Ability to navigate complex accounts and find creative solutions

🏖️ Benefits

• Trust-based management with no micromanagement • Supportive, open, and honest team culture • Reimbursement for professional learning, including courses, lectures, and workshops • Flexible hours • 26 days off annually: 15 vacation days + 11 public holidays • Medical insurance available after six months • Unlimited sick leave with no medical certificate required • Pet-friendly offices in Kyiv • Support for Ukraine and contributions to projects assisting the Armed Forces

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume