Remote Sales Operator – Direct Channel

🕒 August 21

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 23%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of PRINCIPIA

PRINCIPIA

51 - 200 employees

💄 Beauty

🛍️ eCommerce

👥 B2C

Beauty • eCommerce • B2C

PRINCIPIA is a Brazilian direct-to-consumer dermocosmetics brand and online retailer offering science-backed, high-performance skincare, body and hair products. The company emphasizes transparent, concentrated formulas with disclosed active ingredient concentrations, affordable pricing, and personalized routines (dermaquiz) to democratize advanced treatments. It operates primarily through an e-commerce storefront with customer support, secure payment options and a 30-day return policy.

📋 Description

• Provide customer service and build relationships with clients via phone and digital channels • Conduct proactive outreach to assigned client accounts • Prospect new business opportunities • Present and sell the product portfolio, launches, product mix, and promotional campaigns • Negotiate and follow up on sales • Ensure customer activation/listing of products • Develop consultative relationships by identifying needs and offering the best solutions • Record all interactions in corporate systems • Provide post-sale support

🎯 Requirements

• High school diploma (higher education is a plus) • Experience in telesales, remote sales, customer service, or consultative selling • Strong communication, negotiation, and persuasion skills • Basic knowledge of Microsoft Office • Proficiency with CRM systems • Organized, disciplined, and results-oriented • Excellent verbal communication with ease in handling sales and customer service via phone, WhatsApp, and other digital channels • Advantage: experience in the pharmaceutical (distributor) sector, dermocosmetics, hygiene and beauty, or consumer goods • Advantage: experience serving pharmacies, drugstores, or distributors • Availability to work remotely as required by this position

🏖️ Benefits

• This position is also open to Persons with Disabilities (PwD) • We value diversity and encourage candidates of all backgrounds to apply

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