Remote Sales Operator – Direct Channel

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PRINCIPIA

WebsiteLinkedInAll Job Openings

51 - 200 employees

💄 Beauty

🛍️ eCommerce

👥 B2C

Beauty • eCommerce • B2C

PRINCIPIA is a Brazilian direct-to-consumer dermocosmetics brand and online retailer offering science-backed, high-performance skincare, body and hair products. The company emphasizes transparent, concentrated formulas with disclosed active ingredient concentrations, affordable pricing, and personalized routines (dermaquiz) to democratize advanced treatments. It operates primarily through an e-commerce storefront with customer support, secure payment options and a 30-day return policy.

📋 Description

• Provide customer service and build relationships via phone and digital channels, contributing to sales growth and strengthening the brand. • Perform proactive outreach to customers in the assigned portfolio. • Prospect new business opportunities. • Present and sell the product portfolio, new launches, product mix, and promotional campaigns. • Negotiate, track sales, and ensure customers are converted/activated. • Develop consultative relationships by identifying needs and offering the best solutions. • Record all interactions in corporate systems and follow up on after-sales.

🎯 Requirements

• High school diploma required (higher education is a plus). • Experience in tele-sales, remote sales, customer service, or consultative selling. • Strong communication, negotiation, and persuasion skills. • Basic knowledge of Microsoft Office and proficiency with CRM systems. • Organized, disciplined, and results-oriented.

🏖️ Benefits

• We value diversity within our team and encourage applications from candidates of all backgrounds.