Senior Director, Product Management – Health Plans

🔥 7 minutes ago

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Progyny, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Progyny, Inc. is a company that provides comprehensive reproductive health benefits with a focus on fertility, family building, and women's reproductive health. Their services include flexible and equitable fertility benefits such as IVF, IUI, adoption, and surrogacy, catering to a global workforce. Progyny is dedicated to achieving superior clinical outcomes and exceptional member experiences through their data-driven model. They offer an extensive network of providers, ensuring high-quality, accessible care. Progyny supports over 460 companies with varied industries, aiming to redefine employer benefits with solutions that encompass every stage of life, from preconception to menopause.

📋 Description

• Lead the Health Plans Product function, including its strategy, operating model, priorities, and ways of working • Identify patterns across complex client, market, and regulatory needs and partner with product leadership to inform effective, sustainable solutions • Serve as a senior product-strategy partner for health plan, regulatory, and benefits-product opportunities • Evaluate and prioritize opportunities based on business value, client needs, regulatory considerations, feasibility, and organizational priorities • Provide leadership, coaching, and direction to team members responsible for discovery and business requirements • Communicate recommendations, tradeoffs, risks, and dependencies to product and executive leadership • Lead discovery for complex health plan and benefits-product initiatives • Partner with clients and internal stakeholders to define business problems, desired outcomes, scope, priorities, constraints, and measures of success • Translate regulatory, contractual, operational, and client needs into clear, validated, and testable business requirements • Define business rules and business-level acceptance criteria • Ensure requirements are complete, aligned, and traceable before transitioning to product and technology teams • Distinguish business needs and desired outcomes from product, technical, and operational solutions • Establish effective practices for intake, discovery, prioritization, requirements management, stakeholder approval, traceability, and change control • Build trusted relationships with health plan executives, benefits leaders, operations leaders, legal and compliance partners, and internal business sponsors • Lead executive-level discovery and decision-making for high-priority or complex initiatives • Facilitate alignment across stakeholders with differing goals, constraints, and responsibilities • Resolve or escalate material issues related to scope, ownership, prioritization, and commitments • Partner with cross-functional leaders to identify the appropriate product, technology, operational, legal, and compliance stakeholders for each initiative • Partner with product and technology teams to ensure approved business requirements are translated into well-defined product solutions and successfully delivered • Provide business context and clarification throughout product definition, technical discovery, development, testing, and launch • Maintain oversight of business outcomes after requirements transition to downstream teams while preserving clear ownership across functions • Ensure material product and technical decisions remain aligned with approved business goals and requirements • Govern changes to business requirements and assess their impact on scope, timing, client commitments, and intended outcomes • Surface cross-product dependencies, risks, and portfolio conflicts to the appropriate leaders • Support executive launch-readiness reviews from a business and client-outcomes perspective • Partner with product, operations, client services, and other stakeholders to define appropriate measures of success • Monitor post-launch performance and determine whether findings require a requirements change, product enhancement, operational remediation, or further leadership review • Maintain traceability between the original business need, approved requirements, delivered solution, and post-launch outcomes • Use market, client, operational, and performance insights to inform future product decisions

🎯 Requirements

• 10+ years of experience in product management, product strategy, healthcare solutions, business requirements, benefits administration, or a related field • Significant experience leading product, product strategy, discovery, or requirements teams in healthcare, benefits, or another regulated industry • Demonstrated success working with complex healthcare organizations, benefits stakeholders, or regulated-industry clients • Experience leading senior client relationships and complex cross-functional decision-making • Strong understanding of health plan or benefits-related capabilities, which may include benefit design, eligibility, enrollment, claims or benefit administration, member communications, reporting, data exchange, and operations • Experience translating regulatory, contractual, operational, and client needs into clear business outcomes and requirements • Strong knowledge of product discovery, requirements governance, traceability, scope management, prioritization, and change control • Demonstrated ability to separate business needs and outcomes from product and technical solutions • Proven ability to communicate effectively with executive, client, product, technology, operational, legal, and compliance audiences • Experience building or improving product strategy, intake, discovery, or business-requirements practices • Strong people-leadership skills, including the ability to develop talent, establish accountability, and lead through influence • Bachelor’s degree or equivalent relevant experience

🏖️ Benefits

• Paid family and parental leave • Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support) • Family and pet care fund • Menopause and midlife care • Health, dental, vision and life insurance options for employees and family • Free in-person, virtual and text-based mental health and wellness support • Paid time off, including vacation, sick leave, personal days and summer flex time • Company equity • Bonus program • 401(k) plan with company match • Access to on-demand legal and financial advice • Learning and development programs to help you grow professionally and a mentorship program • Company social events to include annual volunteer day and donation matching • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office