Customer Service and Order Processing for Print Media

🔥 11 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bugaga Werbeagentur e.K.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2009

🤝 B2B

🛍️ eCommerce

📣 Marketing

B2B • eCommerce • Marketing

Bugaga Werbeagentur e. K. is a promotional products agency specializing in the production and customization of various marketing materials, including banners, displays, and a wide range of promotional items like pens, mugs, and T-shirts. The company aims to assist businesses in enhancing their brand visibility through high-quality promotional products tailored to specific marketing needs, primarily focused on events, trade shows, and corporate promotions. With a commitment to customer satisfaction, Bugaga offers comprehensive support throughout the design and ordering process, ensuring that each product meets the client's expectations.

📋 Description

• Answer customer questions and requests, providing expert advice on feasibility • Work with customers to develop the best solutions to their challenges • Take responsibility for orders from initial inquiry through on-time delivery • Proactively support customers and ensure an outstanding customer experience • Handle customer inquiries independently by phone, chat, and email • Calculate and prepare quotations based on customer specifications • Coordinate print feasibility with customers • Advise customers on products, options, and alternatives • Provide support with inquiries and orders • Record, plan, and process orders quickly and reliably • Actively develop and strengthen existing customer relationships

🎯 Requirements

• Completed commercial training or equivalent qualification • Quick learner with a willingness to learn • Experience with promotional products, printing, and graphic design is an advantage • Several years of professional experience