Operations Lead

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ProviPanda GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

ProviPanda GmbH is an AI-driven recruitment platform and mobile app based in the DACH region that helps companies find, screen and hire verified sales professionals quickly and cost-effectively. The service combines applicant management, an integrated applicant-CRM, in-app chat and 1‑click video interviews, push notifications and a strict multi-stage screening process to deliver prequalified sales talent. ProviPanda is offered as a subscription (no placement fees) and targets businesses that need to scale sales teams with vetted commission-based or salaried salespeople.

📋 Description

• Day-to-day operations & cross-functional interface • Primary point of contact for Support, Customer Success, Development and Sales • Communication bridge between all departments; ongoing internal process optimization • Independent decision-making in Support/Success (e.g., refunds) on important cases • Consultation with the Founder; otherwise coordinate with the team • Temporary team-lead role in departments during critical situations • Responsibility for Moss (expense monitoring, approvals, account monitoring) • Responsibility for accounting, including communication with the tax advisor • Responsibility for Factorial (leave requests, time tracking, submission of sick notes to health insurance, etc.) • Processing sales reps' compensation and invoicing customers • Collections coordination • Planning team events, team calls and workations • Weekly reporting directly to the Founder & CEO — covering all topics • Communication with lawyers, legal insurance, tax advisors and freelancers (e.g., independently managing website projects) • Review and update of Terms & Conditions and privacy policy as needed • Responsibility for the info@ inbox, assessing important legal matters and managing them — you are the first point of contact for all legal inquiries • You step in during urgent situations and conduct initial interviews for new operational roles • You prepare all operational and technical elements for new onboardings and are also responsible for employee offboarding • Technical onboarding of new employees, central point of contact for questions • Screening and initial interviews for Ops hiring, supervision of trial days in Sales

🎯 Requirements

• Experience in startup operations — you know how to lead employees • Solid understanding of how startups operate in the operational area • Strong drive and willingness to take ownership — you want responsibility, not just to assist • High stress resilience, even when multiple fronts are active at the same time • Ability to maintain an overview, even in chaotic situations • Reliability — people can count on your word • Independence: you can make quick decisions and stand by them • Strong cross-departmental communication skills

🏖️ Benefits

• A fast-growing HR-tech startup with a big vision — scaling from 15 to 100 employees, with you involved from the early stages • Flat hierarchies, direct responsibility and real influence • Direct, close collaboration with the CEO • Remote-first setup • Modern Apple equipment • 25 days of vacation • Above-average salary • Performance-based bonus • One of the best career opportunities available right now