PULT
11 - 50 employees
Founded 2021
🤝 B2B
☁️ SaaS
💰 Pre Seed Round on 2022-01
B2B • SaaS • Workplace Management
PULT is a comprehensive hybrid workplace management solution designed to streamline office operations. It offers a suite of features including desk booking, visitor management, room reservations, and office insights. With its cloud-based platform, PULT enables organizations to efficiently manage various aspects of a flexible office environment, enhance employee coordination, and optimize space utilization through integrations with popular tools like Slack and Microsoft Teams.
Senior Customer Success Manager, DACH
🔥 12 hours ago
🗣️🇩🇪 German Required
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PULT
11 - 50 employees
Founded 2021
🤝 B2B
☁️ SaaS
💰 Pre Seed Round on 2022-01
B2B • SaaS • Workplace Management
PULT is a comprehensive hybrid workplace management solution designed to streamline office operations. It offers a suite of features including desk booking, visitor management, room reservations, and office insights. With its cloud-based platform, PULT enables organizations to efficiently manage various aspects of a flexible office environment, enhance employee coordination, and optimize space utilization through integrations with popular tools like Slack and Microsoft Teams.
📋 Description
• Customer support & onboarding: Use scalable approaches to support a large number of customers • Product usage & health: Analyze usage trends • Churn and risk management: Monitor customer data • Account growth: Identify expansion opportunities • Product feedback: Collect and implement customer feedback • Data management and documentation: Ensure CRM data quality • Projects: Lead initiatives to advance Customer Success
🎯 Requirements
• 2+ years’ experience as a CS Manager in a SaaS company • Fluent in German and English • Analytical thinking • Problem solver • Experience identifying up-/cross-selling opportunities • Prioritization based on customer needs • Data quality and accuracy • Initial experience in process design, automation and scaling • Flexibility in dynamic environments
🏖️ Benefits
• A highly motivated and committed team that values a great working atmosphere • All necessary work equipment, including a new MacBook and more • 100% remote work - offices available in Hamburg, Malaga and Barcelona • Generous vacation policy above the Spanish average • A dynamic environment that encourages professional development • An exciting and challenging role where you actively contribute to the company’s success and growth
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