HR Operations Supervisor – Benefits

Job not on LinkedIn

🕒 May 22

🏄 California – Remote

🏄 California – Remote

💵 $69.5k - $81.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Puzzle 🧩🚀

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

☁️ SaaS

💳 Fintech

Finance • SaaS • Fintech

Puzzle 🧩🚀 is a modern accounting platform designed for the AI era, providing smart accounting solutions for startups, founders, and accounting firms. It offers real-time financial insights, automatic bookkeeping, and tax compliance tools, all integrated with popular financial technologies like Stripe and Brex. Puzzle automates repetitive accounting tasks, enabling users to focus on financial planning and strategic decision-making. By supporting day-one tax compliance and offering an ecosystem of partner services, Puzzle enhances the financial management experience and supports business growth. It is particularly advantageous for startups seeking to streamline financial operations and reduce reliance on traditional software like QuickBooks.

📋 Description

• Provide operational supervision, development, support, and guidance to the Managed Benefits Team. • Proactively and consistently facilitate clear and effective employee and client communication. • Create and deliver proactive employee training sessions for the team based on client needs and opportunities. • Own, lead, and facilitate collaboration internally and externally to establish client success. • Manage all elements of the internal recruiting and onboarding process for new hires to the Managed Benefits Team. • Support team members in the creation of SOPs for processes and procedures related to managed benefits services and support. • Work in collaboration with the leadership to address service improvements, allocation of resources, and strategic planning. • Own, address, and create action plans for escalations and provide support to team and clients accordingly. • Responsible for recurring supervisory duties including but not limited to employee performance management, recognition and reward, time and attendance tracking, payroll management and approval, and internal employee onboarding and offboarding.

🎯 Requirements

• Bachelor’s degree and/or a minimum of three (3) years’ related experience preferred. • A minimum of two (2) years of supervisory experience in a fast-paced environment preferred. • A minimum of two (2) years in related benefits and/or HCM experience preferred. • Experience with online project boards preferred (Smartsheet). • SHRM/PHR/CEBS Certification preferred. • Demonstrated eye for process improvement.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities