Human Resources Business Partner, Ecosystem Operations

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QC Servion, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

QC Servion is the centralized operations hub that provides wholesale management of HR, accounting, legal, contracts, marketing, administration, and safety services across the QC Ecosystem. It delivers recruitment and onboarding, employee development and benefits administration, marketing and communications support, workplace safety programs and compliance guidance, contract management, and accounting and financial reporting to allow affiliated companies to focus on growth and operational excellence. QC Servion supports efficient processes, regulatory compliance, and employee experience across a network of portfolio companies.

📋 Description

• Serve as the primary HR partner for assigned companies and business leaders across the QC Ecosystem of companies. • Partner with managers to address employee relations matters, performance concerns, workplace investigations, corrective actions, and conflict resolution. • Support managers in implementing performance improvement plans and documenting employee relations matters. • Maintain current knowledge of Employee Handbook, Operations Manual and Environmental Health & Safety Manual. • Maintain compliance with federal, state and local employment laws, and regulations while mitigating organizational risk. • Ensure employment documentation and records are accurate, secure, and audit-ready. • Recommend and implement process improvements that leverage automation and emerging technologies. • Partner with department leaders to develop and execute workforce strategies that support operational priorities and long-term objectives. • Facilitate workforce planning discussions and identify talent gaps, organizational risks, and future capability needs. • Support change management initiatives, ensuring smooth transitions during organizational shifts and growth periods. • Use HR data, analytics, and predictive insights to improve decision-making, retention, and performance outcomes. • Champion a high-performance culture by implementing effective performance management processes and coaching leaders on feedback, goal setting, and career growth. • Collaborate with Learning & Development to create targeted training and leadership programs.

🎯 Requirements

• Demonstrated ability to translate business objectives into HR strategies and deliver measurable results. • Knowledge of impactful human resource processes and best practices. • Strong analytical skills, with the ability to interpret data and provide actionable insights. • Exceptional interpersonal and communication skills, with the ability to influence at all levels. • Skilled in building trust, managing sensitive situations, and maintaining confidentiality. • Proficient in Rippling or a similar HRIS, with the ability to optimize platform functionality for department needs. • Intermediate skills using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management to support our software defined organization. • Ability to work successfully in a remote, high-accountability environment with competing priorities. • Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation. • Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness.

🏖️ Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option) • Flex spending accounts (FSA) • Dental and vision plans • Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26 • 401k with company match and self-directed brokerage account option • PTO including additional paid time off during the last week of the year • Company paid life insurance coverage for employees and their eligible dependents • Short and long-term disability, AD&D coverage • Professional development opportunities, tuition reimbursement and professional licensing assistance • Paid parental leave after one year of employment