Customer Success Manager

🔥 0 minutes ago

🗣️🇫🇷 French Required

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Logo of Qovery

Qovery

11 - 50 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

🔥 Funding within the last year

💰 $13M Series A - Qovery on 2025-09

SaaS • B2B • Enterprise

Qovery is an Internal Developer Platform (IDP) that simplifies cloud infrastructure for engineering teams by providing tools to deploy, manage, and scale applications with minimal infrastructure overhead. The platform offers features like ephemeral testing environments, streamlined paths to production, and automation to reduce DevOps complexity, enabling developers to focus on building software rather than managing infrastructure. Qovery is delivered as a cloud-oriented service aimed at improving developer productivity and operational efficiency.

📋 Description

• Own your book of business • Manage and grow ~70 SMB accounts ($5k–$15k ARR): ensure smooth onboarding, drive strong adoption, and identify upsell opportunities early • Act as the primary customer advocate within Qovery • Maintain a healthy portfolio • Accelerate onboarding and time-to-value • Identify upsell opportunities and feed the expansion pipeline • Liaise between customers and Product, Engineering, and Sales teams • Handle administrative responsibilities

🎯 Requirements

• ~2 years in tech sales, SDR, AE, or CSM • Experience with technical or complex products, ideally SaaS • Comfortable selling to and supporting technical audiences (developers, DevOps, CTOs) • Basic understanding of cloud providers and developer tools • Able to manage 70 accounts and shifting priorities without dropping the ball • Organized, proactive, and ownership-oriented by default • Fluent in English and French; additional languages are a plus

🏖️ Benefits

• 100% remote — no commute, no office politics • Clear impact: direct line of sight from your work to revenue and customer experience • Real ownership from early on — not "junior" busywork • Close collaboration with Product and Engineering with minimal red tape

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