Customer Success Manager

🕒 July 16

🇫🇷 France – Remote

💵 €45k - €55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Qovery

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

🔥 Funding within the last year

💰 $13M Series A - Qovery on 2025-09

Consulting • Logistics • Marketing

Qovery is an Internal Developer Platform (IDP) that simplifies cloud infrastructure for engineering teams by providing tools to deploy, manage, and scale applications with minimal infrastructure overhead. The platform offers features like ephemeral testing environments, streamlined paths to production, and automation to reduce DevOps complexity, enabling developers to focus on building software rather than managing infrastructure. Qovery is delivered as a cloud-oriented service aimed at improving developer productivity and operational efficiency.

📋 Description

• Own your book of business • Manage and grow ~70 SMB accounts ($5k–$15k ARR): ensure smooth onboarding, drive strong adoption, and identify upsell opportunities early • Act as the primary customer advocate within Qovery • Maintain a healthy portfolio • Accelerate onboarding and time-to-value • Identify upsell opportunities and feed the expansion pipeline • Liaise between customers and Product, Engineering, and Sales teams • Handle administrative responsibilities

🎯 Requirements

• ~2 years in tech sales, SDR, AE, or CSM • Experience with technical or complex products, ideally SaaS • Comfortable selling to and supporting technical audiences (developers, DevOps, CTOs) • Basic understanding of cloud providers and developer tools • Able to manage 70 accounts and shifting priorities without dropping the ball • Organized, proactive, and ownership-oriented by default • Fluent in English and French; additional languages are a plus

🏖️ Benefits

• 100% remote — no commute, no office politics • Clear impact: direct line of sight from your work to revenue and customer experience • Real ownership from early on — not "junior" busywork • Close collaboration with Product and Engineering with minimal red tape