DevOps Automation Engineer

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Quantrics Enterprises Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2016

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Quantrics Enterprises Inc. is a provider of world-class customer solutions, combining exceptional customer care and IT services to help businesses grow at scale. The company emphasizes a people-first culture, community engagement, and career development, with multiple offices across the Greater Manila Area. Quantrics positions itself as a partner to businesses seeking outsourced customer support and technology-enabled service solutions.

📋 Description

• Design and maintain automated deployment pipelines to improve software delivery speed, consistency, and reliability • Implement DevOps best practices supporting continuous integration, continuous delivery, and operational efficiency • Optimize deployment processes to reduce manual effort and improve release success rates • Architect, manage, provision, and maintain scalable, secure, performant, and cost-efficient AWS cloud infrastructure • Deploy, manage, and scale containerized workloads and maintain Kubernetes platform health and reliability • Develop and maintain infrastructure automation frameworks and standardize provisioning and configuration processes • Implement monitoring, logging, and alerting solutions • Investigate and resolve infrastructure and application performance issues • Develop and validate disaster recovery, backup, and incident response procedures • Collaborate with development, QA, security, and operations teams • Provide technical guidance and operational support to improve platform adoption and engineering productivity • Contribute to continuous improvement initiatives enhancing system performance and team effectiveness

🎯 Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline • Minimum 3 years of hands-on DevOps engineering experience • Minimum 2 years of experience managing AWS cloud environments • Minimum 2 years of experience working with Kubernetes in production environments • Experience building and supporting CI/CD pipelines and deployment automation • Experience implementing Infrastructure as Code practices • Exposure to cloud-native operations, platform engineering, and site reliability methodologies • Experience supporting monitoring, logging, alerting, and operational observability solutions • Ability to design, implement, and maintain DevOps automation solutions • Ability to provision, manage, optimize, and secure AWS cloud environments • Ability to deploy, manage, troubleshoot, and optimize Kubernetes environments • Ability to automate infrastructure provisioning, configuration management, and environment standardization through code-driven approaches • Ability to establish monitoring, alerting, logging, and incident response capabilities • Knowledge of Terraform, Crossplane, and New Relic is considered an advantage • Experience collaborating with cross-functional engineering, QA, security, and operations teams • Strong analytical, troubleshooting, and problem-solving capabilities • Effective verbal and written communication skills • Occasional overtime and on-call support may be required • Preferred certifications in AWS, Kubernetes, DevOps, Cloud, or Infrastructure Automation are not required

🏖️ Benefits

• Work from home / remote position • Occasional overtime and on-call support may be required based on operational or project needs