Merchant & Payments Onboarding Manager

🕒 March 28

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Logo of Qu POS

Qu POS

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🛒 Retail

SaaS • Enterprise • Retail

Qu POS is a technology company that provides a unified commerce platform for quick service and fast casual restaurant chains. Their platform integrates point of sale (POS), online ordering, drive-thru kiosks, and third-party marketplace connections to create seamless on- and off-premise ordering experiences. This enables restaurant operators to manage multi-channel and menu ecosystems efficiently, enhancing brand loyalty and operational accuracy. By leveraging data-rich insights, Qu POS aims to revolutionize restaurant commerce by moving operations into the digital age, focusing on scalability and growth.

📋 Description

• Own and manage the end-to-end onboarding lifecycle for merchant payments accounts • Coordinate applications, KYC/KYB verification, underwriting, and processor setup • Configure merchant accounts including processing, settlement and reporting structures • Drive onboarding timelines and accountability across internal teams, external partners and customers aligned for successful go-lives • Maintain and improve onboarding documentation, processes and playbooks

🎯 Requirements

• 4–7+ years of experience in payments, fintech, onboarding, implementation, or operations • Strong understanding of merchant onboarding and payments workflows, including gateways, processors, and merchant acquiring • Proven ability to manage complex, cross-functional projects with multiple stakeholders • Experience supporting mid-market, enterprise, or multi-location customers preferred • Restaurant, hospitality, POS, or integrated payments experience preferred

🏖️ Benefits

• Collaboration in a virtual-first culture focused on meaningful impact • Support onboarding across embedded payments, gateway integrations and processor configurations • Opportunity to drive onboarding timelines and accountability across internal teams, external partners and customers

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