IPBI SME Manager

🔥 3 minutes ago

🌐 France, Germany, +2 more countries – Remote

🇫🇷 France – Remote 🇩🇪 Germany – Remote 🇳🇱 Netherlands – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Questel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

⚖️ Legal

🤖 Artificial Intelligence

💰 Private Equity Round on 2020-11

Consulting • Legal • Artificial Intelligence

Questel is a world leader in providing integrated solutions for intellectual property and innovation management. The company specializes in offering services such as patent and trademark solutions, IP management software, and innovation strategy. With a focus on enhancing patent prosecution through AI-driven platforms, Questel serves over 20,000 clients in more than 30 countries. It aims to improve the management of intellectual property by incorporating business intelligence, data solutions, and IP maintenance. Questel is committed to technological advancement, with a vast network supporting IP services globally.

📋 Description

• Develop and maintain a high level of product expertise to support sales teams, assist customers, drive feature adoption, and represent user feedback to Product teams • Lead an international SME team while remaining hands-on in presales, training, product development, and strategic initiatives • Maintain expert knowledge of Orbit Intelligence • Test and communicate new features before release • Understand technology trends and customer use cases • Identify product improvement opportunities • Monitor competitors and maintain the competitive intelligence platform • Deliver advanced product demonstrations for strategic prospects • Support sales teams on complex opportunities • Respond to technical questionnaires and RFPs • Advise commercial teams on product positioning • Create marketing content and customer case studies • Prepare product presentations, Tips & Tricks sessions, and prospect webinars • Contribute to customer newsletters and events • Collect and prioritize customer and sales feedback • Work with Product Owners to improve the product and represent user needs • Participate in Co-Development initiatives • Analyze and share technical reasons behind lost business opportunities • Build and maintain a skilled global SME organization • Enable sales success, customer adoption, and satisfaction • Influence product strategy through customer and market insights • Strengthen collaboration across Sales, Customer Success, Product, and Marketing

🎯 Requirements

• Strong people management and leadership skills • Deep product expertise and technical credibility • Presales and customer-facing experience • Excellent communication and presentation skills • Ability to work effectively across international and cross-functional teams • Strategic thinking combined with hands-on operational execution • Customer-centric mindset with a passion for product improvement and user advocacy • Autonomy and time management • Team spirit and proactivity • Flexibility to travel up to 25%

🏖️ Benefits

• Full-time, permanent position • Structured onboarding and continuous learning • Flat hierarchy • Competitive package including a very attractive uncapped commission plan • Work with prestigious international clients • International teams and offices in the USA, EMEA and APAC • Recognized company, products and services worldwide • Inclusive, equitable workplace • Flexibility to travel up to 25%