Account Manager

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🔥 22 minutes ago

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Quorum

201 - 500 employees

☁️ SaaS

🏛️ Government

🤖 Artificial Intelligence

💰 Series unknown on 2020-09

SaaS • Government • Artificial Intelligence

Quorum is a software platform for public affairs and government affairs teams. It provides legislative and regulatory tracking across federal, state, and EU bodies; grassroots advocacy and constituent engagement tools; stakeholder and contact management (including verified government contact data via KnowWho); PAC management and compliance tools; social media and news monitoring; and AI-powered policy intelligence and drafting via its Quincy assistant. Quorum packages these capabilities as a web-based (SaaS) product with add-ons like advertising, data APIs, mobile apps, and professional services to help organizations and public sector teams monitor policy, engage advocates, and report outcomes.

📋 Description

• Build long-lasting relationships with clients, moving beyond a "vendor" status to become a trusted advisor • Drive growth by finding and closing opportunities to expand solutions for clients • Retain high-risk clients and turn them into loyal brand advocates • Act as the voice of the customer, ensuring client feedback influences the product roadmap • Leverage AI tools to synthesize account performance and automate reporting

🎯 Requirements

• 3+ years in Account Management or Customer Success within the SaaS space • Proven track record of hitting revenue and retention targets • Confidence in leading Executive Business Reviews with C-Suite leaders • Ability to translate complex software features into measurable business impact • Establish rapport with ease—whether in-person or online • Passion for teaching others about technology • Civic-mindedness; excitement about impacting politics and public affairs

🏖️ Benefits

• Flexible Paid Time Off • Paid Company holidays plus additional company-wide days off for team members to rest and recharge • Four Day Weekends for President’s Day, Memorial Day, and Labor Day • Free Subscription to LinkedIn Learning to support professional development • Invest in Yourself Days - one designated day per quarter dedicated to your professional development! • Work from Home Reimbursement for home office support • 401k match • Health & Financial Wellbeing support • Comprehensive medical, dental, and vision insurance plan options • Virtual and in-person team events • Community groups open to all team members • Paid 12 weeks off for parental leave

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