Business Development Manager

🕒 May 1

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Qwoted

WebsiteLinkedInAll Job Openings

11 - 50 employees

📱 Media

🏪 Marketplace

☁️ SaaS

💰 $3M Seed Round - Qwoted on 2021-06

Media • Marketplace • SaaS

Qwoted is a software platform that connects journalists, newsrooms, PR and marketing professionals, product marketers, podcasters, and subject-matter experts to facilitate sourcing credible sources, quotes, and story opportunities. It provides an expert database, media request distribution, matchmaking tools, and managed services to help brands, small businesses, and experts get media coverage while helping reporters find vetted, media-ready sources quickly. Qwoted positions itself as a freemium/ SaaS marketplace that streamlines media outreach and expert discovery.

📋 Description

• Conduct high-volume outreach to journalists and media professionals. • Build and maintain relationships with reporters, editors, and other media contacts. • Serve as a first point of contact for journalist and media user questions, troubleshooting, and support needs. • Help onboard new users and encourage adoption of the Qwoted platform as part of their day-to-day workflow. • Assist with platform demonstrations and follow-up for interested media contacts. • Monitor and triage inbound requests, escalating urgent or sensitive issues when needed. • Identify, review, and surface high-quality expert responses to support journalists using the Qwoted platform. • Help ensure Source Requests receive strong, relevant responses by monitoring activity and proactively step in where Source Requests are underperforming to help improve outcomes. • Assist in curating and highlighting the most useful expert contributions to improve journalist experience. • Track outreach activity, user engagement, and support trends. • Assist with reporting on key performance indicators including outreach activity, demos, signups, source requests, and ongoing usage. • Help improve processes and identify opportunities to strengthen the media user experience.

🎯 Requirements

• 2 to 4 years of experience in cold outreach, customer-facing support, or platform onboarding • Experience in journalism, PR, communications, media relations, customer support, or a related field is a plus • Confidence communicating with high paced professionals • Comfort with high-volume outreach and managing multiple conversations at once • Strong written and verbal communication skills • Highly organized with strong attention to detail • Able to work independently while also collaborating closely with internal teams • Proactive, resourceful, and service-oriented • Interested in media, storytelling, and helping users get value from a platform is a plus • Entrepreneurial spirit with the ability to self-manage time and work independently.