Senior HR Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ralliant

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏭 Manufacturing

🎖️ Defense

🏥 Healthcare

💰 $2G Debt Financing on 2025-05

Manufacturing • Defense • Healthcare

Ralliant is a global precision technologies company that develops and delivers engineered components, assemblies and systems to enable electrified and digital products. It positions itself as a partner to engineers across industries — including life‑saving medical equipment and defense systems — and emphasizes precision, manufacturing excellence, continuous improvement (the “Ralliant Business System”), and a portfolio approach to accelerate customer innovation. Ralliant communicates a focus on serving industrial and engineered end markets through manufacturing and precision technology capabilities.

📋 Description

• Resolve escalated Tier 1 cases requiring advanced policy interpretation, exception handling, cross-functional coordination, historical transaction or employee-record review, and elevated judgment • Manage complex issues across payroll, benefits, leave and absence, HR data, and related processes • Own cases end to end with accurate resolution, timely follow-up, and clear communication • Execute complex HR transactions in Oracle, ServiceNow, or similar core systems • Analyze and resolve data integrity issues across systems and processes • Create, generate, and analyze standard and ad hoc reports • Identify root causes of recurring errors, system gaps, and manual workarounds • Ensure compliance with controls, policies, and audit requirements • Partner with HR Technology and HR Transformation & Operations to test and refine system or process changes • Coordinate Tier 2 cases across Payroll, Total Rewards, Employee Relations, Legal, Centers of Excellence, HR Technology, and HR Business Partners • Set resolution expectations and next steps with employees and managers • Reduce re-escalation, repeat contacts, and case recycling • Identify systemic issues through case-trend, escalation, and rework analysis • Recommend and support workflow simplification, automation, self-service, process stabilization, redesign, and continuous improvement • Improve Tier 1 knowledge articles, standard operating procedures, decision frameworks, escalation criteria, and recurring-issue guidance • Manage complex and sensitive interactions while maintaining confidentiality, data privacy, professionalism, empathy, and policy adherence

🎯 Requirements

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience) • 3–6 years of experience in HR operations, shared services, payroll, benefits, HR systems, or complex case management in a process-driven environment • Strong experience using HR systems such as Oracle, ServiceNow, Workday, or similar platforms • Demonstrated ability to manage and resolve complex, cross-functional issues • Strong analytical thinking and written communication skills • Ability to communicate clearly and effectively in English, both verbally and in writing • Ability to operate effectively in ambiguous or exception-based scenarios • Strong operational judgment and structured problem-solving capability • Ability to identify root causes and drive sustainable solutions • Comfortable working across teams, systems, and processes • Continuous improvement mindset with focus on simplification and scalability • Ability to balance employee experience with consistency, controls, and compliance