Customer Service Representative

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Logo of Ritchie Bros.

Ritchie Bros.

1001 - 5000 employees

🛍️ eCommerce

🚗 Transport

💰 Post-IPO Equity on 2023-01

eCommerce • Transport • Construction

Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.

📋 Description

• Provide exceptional customer service • Answer inquiries and process payments • Organize and file documents • Communicate with different departments and customers for document requests • Ensure superior customer service is delivered • Support the safety commitment by taking responsibility for safety

🎯 Requirements

• Previous work experience where you worked in-person with customers. • Experience using computers, and able to learn to use new technology and software. • Excellent keyboarding skills for data entry. • A commitment to providing fantastic customer service. • Able to work well and maintain a positive attitude in high-pressure situations. • A friendly, outgoing, patient personality. • You thrive working as part of team, pitching in wherever you’re needed.

🏖️ Benefits

• medical, dental, vision, and basic life insurances • 401k plan with 100% match for the first 4% contributed • 15 days of PTO each year

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