Administrative Assistant

Job not on LinkedIn

November 20

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Logo of Real Hires

Real Hires

Recruitment • B2B • HR Tech

Real Hires is a company dedicated to connecting businesses with top remote talent from around the world. They specialize in rapidly sourcing highly skilled virtual assistants and other professionals who match the quality of US-based talent but at a reduced cost. Real Hires prides itself on its rigorous vetting process, ensuring that only the top 3% of candidates make it to their clients. With a focus on reducing hiring headaches and providing continuous support, Real Hires helps businesses build sustainable, long-term teams. Their service promises to deliver the right hire in under five days, offering significant cost savings and enhancing company efficiency.

📋 Description

• Keep Claims on Track: Review and monitor insurance claims, guiding the team on which ones are worth pursuing. • Follow Up with Care: Communicate with families about payments, especially checks sent directly by insurance providers. • Stay Organized: Maintain claim trackers, data sheets, and Excel workbooks with accuracy (you’ll need more than just basic Excel skills). • Support Data Management: Clean and organize spreadsheets to make sure the numbers always tell a clear story. • Deliver Professional Communication: Speak with clients and families in a calm, courteous, and confident manner. • Collaborate & Improve: Work closely with the finance team to identify better ways to streamline billing and claims operations. • Assist Where Needed: Jump in to handle administrative tasks that help the team stay productive and compliant.

🎯 Requirements

• Proven **experience in administrative support**, preferably in finance, healthcare, or billing. • **Advanced Excel skills,** sorting, filtering, organizing, and analyzing data with precision. • Excellent **verbal and written communication skills,** you’re confident speaking with families and professionals alike. • **Customer-service mindset:** patient, persistent, and professional in every interaction. • Strong **organization and multitasking abilities,** you keep everything on track, even when priorities shift. • A **team-first attitude, **proactive, reliable, and open to feedback. • Experience with **Central Reach** or similar healthcare management systems (preferred). • Familiarity with **billing, collections, or insurance** processes (preferred).

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