IT Support – Level 2

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

RecruitGo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

RecruitGo is a global employer-of-record (EOR) and remote-hub building platform that helps companies hire, onboard, pay, and manage remote employees in emerging markets such as the Philippines, Indonesia, Vietnam, UAE, and Hong Kong. It combines recruitment services, payroll, benefits administration, compliance and HR support with local expertise and optional office space/equipment to enable businesses to expand internationally without setting up local entities.

📋 Description

• Provide Level 1 and 2 technical support/administration for multiple client environments • Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams • Periodic onsite visits to client sites • Provide continual improvement recommendations • Maintain accurate records and ensure documentation is up to date • Assist with senior project work from time to time.

🎯 Requirements

• Prior MSP experience - Windows, AD, O365, Azure, Outlook/Exchange,/HyperV, Intune, Backup & DR, Networking, (obviously don't need all - training provided!) • Experience working with ticketing and monitoring tools • Very strong interpersonal and communication skills - written and verbal • A friendly, positive, and customer-driven attitude • Effectively multitask and manage competing priorities • Team player - ready to contribute whatever it takes or play any role on a team to get the job done • Excellent time management & organisational skills • Enjoys a fast-paced environment and is comfortable with change • Working knowledge of help desk software, databases, and remote control. • Any networking experience is favourable • Strong client-facing and communication skills. • Advanced troubleshooting and multi-tasking skills. • Proficiency in English.

🏖️ Benefits

• Equipments: Candidate own equipment • Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding. • Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued. • Inclusivity: Be part of an inclusive and diverse workplace that values your contributions.