Junior Project Coordinator

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🕒 March 20

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RecruitGo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

RecruitGo is a global employer-of-record (EOR) and remote-hub building platform that helps companies hire, onboard, pay, and manage remote employees in emerging markets such as the Philippines, Indonesia, Vietnam, UAE, and Hong Kong. It combines recruitment services, payroll, benefits administration, compliance and HR support with local expertise and optional office space/equipment to enable businesses to expand internationally without setting up local entities.

📋 Description

• Manage and prioritize incoming service requests in the service queue • Coordinate scheduling and dispatch of field technicians • Track progress of service tickets from request through completion • Ensure SLAs and client expectations are met • Coordinate field services for client infrastructure work including: Site decommissioning (equipment removal / cleanup), Security camera deployments, Low voltage cabling and additional network drops, Hardware installations and swaps, Small infrastructure upgrades • Maintain accurate status tracking for all open service requests • Provide regular updates to internal teams and clients • Monitor project timelines and ensure tasks are completed on schedule • Identify risks or delays and escalate when necessary • Prepare quotes for service work using Kaseya Quote Manager • Assist with scoping and estimating small service requests • Maintain documentation of work orders and project notes • Ensure proper closure documentation is completed

🎯 Requirements

• 1–3 years experience in project coordination, service coordination, or operations support • Experience managing multiple service requests or small projects simultaneously • Strong organizational and task management skills • Excellent written and verbal communication • Ability to work US business hours • Comfortable working in a fast-paced, service delivery environment • Preferred Experience: Experience working with IT infrastructure or field services, familiarity with low voltage, networking, or security camera deployments, experience with ticketing or service management systems, experience with quoting tools (Kaseya, PSA tools, or similar platforms), background working with MSP or IT service providers.

🏖️ Benefits

• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding. • Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued. • Inclusivity: Be part of an inclusive and diverse workplace that values your contributions.