Dutch-Speaking Customer Support Specialist

🔥 15 hours ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruityard

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.

📋 Description

• Provide professional support to business customers via phone, email, and chat • Assist clients in navigating and using digital advertising tools and self-service platforms • Deliver both pre-sales and post-sales support • Investigate and resolve technical and account-related issues • Ensure timely follow-up and clear communication with customers • Identify opportunities to improve clients' advertising performance and overall experience • Collect valuable customer feedback and contribute to service improvements • Support business clients across Europe • Work with one of the world's leading digital advertising platforms

🎯 Requirements

• Native or fluent Dutch (C1/C2 level) • Good command of English (B2 minimum) • Strong communication and relationship-building skills • Problem-solving mindset with attention to detail • Comfortable working with online platforms and digital tools • Ability to multitask and manage priorities effectively • Customer-focused, proactive, and team-oriented attitude • Previous experience in customer service, technical support, sales support, or digital marketing is a plus • Must be based in Portugal

🏖️ Benefits

• Competitive salary package • Monthly performance bonuses • Meal allowance • Private health insurance • Employee benefits and discounts • Paid training from day one • Relocation support for candidates moving from within Europe • Long-term career growth opportunities within a global organization • International and multicultural work environment • Remote work from anywhere in Portugal • Professional development opportunities