German VIP Customer Service Advisor

🔥 12 hours ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

infoinfo

🗣️🇩🇪 German Required

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Logo of Recruityard

Recruityard

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.

📋 Description

• Provide support to high-level clients via chat, email, and phone • Assist customers with the self-serve advertising platform and related tools • Deliver pre- and post-sales support for digital advertising products • Troubleshoot and resolve technical issues, including bugs or delivery errors • Communicate updates and resolutions to clients in a timely and professional manner • Identify opportunities for customers to enhance their advertising performance • Gather client feedback and share product insights to improve user experience • Support high-value clients of leading global brands in the digital advertising space

🎯 Requirements

• Fluency in German (mandatory) • Proficient English • Strong communication, problem-solving, and interpersonal skills • Basic technical proficiency and computer skills • Ability to manage multiple tasks in a fast-paced environment • Team player with a proactive and customer-oriented mindset • Previous experience in customer support or digital marketing is valued but not required

🏖️ Benefits

• Competitive monthly salary • Performance-based bonuses • Health insurance and employee discounts • Meal allowance • Full training provided and paid • Real career progression opportunities in a leading industry • Ongoing training and advancement potential • Dynamic and multicultural team environment

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