Italian-Speaking Customer Support Specialist

🔥 9 hours ago

🇵🇹 Portugal – Remote

💵 €920 / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruityard

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.

📋 Description

• Support Italian-speaking customers via phone, email and chat • Assist with account, billing and service-related enquiries • Troubleshoot and resolve customer issues efficiently • Provide information about products, services and platform features • Escalate more complex cases when needed • Gather customer feedback and contribute to service improvements • Serve as the first point of contact for customers • Work Monday to Friday on rotating 8-hour shifts between 07:00 and 18:00

🎯 Requirements

• Fluent Italian and English • Previous experience in customer support, customer service or contact centre environments is an advantage • Strong communication and problem-solving skills • Good attention to detail • Comfortable working with digital tools and technology • Customer-focused and positive attitude • Ability to work effectively in a fast-paced environment • Availability to work on public holidays when scheduled

🏖️ Benefits

• Language allowance: €250/month • Multiskill bonus: €150/month • Performance bonus: up to €360/month • Attendance allowance: €110/month • Flex work allowance: €60/month • Meal allowance: €10.20 per working day • Private health insurance • Paid training • Fully remote work • International and multicultural environment • Ongoing coaching and development • Career progression opportunities • Stable long-term project • Public holiday work compensated with additional payment • Permanent contract after 6 months