Recruityard
1 - 10 employees
Founded 2021
🎯 Recruiter
🤝 B2B
Recruitment • B2B
<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.
Japanese / English Customer Support Agent
Job not on LinkedIn
🔥 5 minutes ago
🌐 Japan, Malaysia, +3 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 13%
🗣️🇯🇵 Japanese Required
Where this job comes from
Posted on Recruityard's careers page, not through a job board
First seen by Remote Rocketship 5 minutes ago
Recruityard
1 - 10 employees
Founded 2021
🎯 Recruiter
🤝 B2B
Recruitment • B2B
<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.
📋 Description
• Support customers via email, live chat, social media and phone • Understand customer issues and provide clear, helpful solutions • Troubleshoot problems calmly and professionally • Learn new products, technologies and processes • Take part in supported training to develop customer service skills • Candidates may be tested on language skills, internet speed, hardware requirements and cognitive abilities • Successful candidates move forward to the next recruitment stages
🎯 Requirements
• Advanced Japanese • Advanced English • Interest in e-commerce, consumer electronics and customer satisfaction • Comfortable working with new technologies and products • Fast learner with initiative and strong troubleshooting skills • A quiet, dedicated workspace at home • Previous Customer Service experience is a plus, but not mandatory • Own computer and internet connection • Minimum 15 Mbps download and 15 Mbps upload • International latency below 120 ms • Minimum 8 GB RAM • Windows 11 (excluding Windows S Mode) or macOS 13.0+ • Intel Core i5-8260U or better • Integrated graphics card • Smartphone for two-factor authentication: Android 10.0+ or iOS 16.0+ • Candidates must currently reside in Japan, Malaysia, Philippines, Thailand or Vietnam
🏖️ Benefits
• 100% remote work • Fully paid training • International and multicultural working environment • Modern digital tools and continuous learning • Career development opportunities • Online employee activities and communities
Apply Now📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Similar Jobs
🕒 October 13
Japanese-speaking customer support officer helping FX/CFD clients with accounts, platforms, enquiries, and complaints. Remote from Japan after paid training in Cyprus.
🗣️🇯🇵 Japanese Required
🕒 October 7
Customer Support Specialist managing campervan customer leads, bookings, cleaning, inventory, and partner coordination for Tokyo-based WASABIT. Supporting hospitality services through phone, email, and WIX CRM.
🕒 August 10
Japanese/English Customer Support Agent supporting gaming, consumer electronics, and e-commerce customers. Troubleshooting issues through email, chat, social media, and phone for 5CA.
🗣️🇯🇵 Japanese Required
🕒 July 27
Gaming Support Agent providing assistance for gaming-related customer inquiries. Working remotely while supporting players with technical and account issues in Japanese and English.
🗣️🇯🇵 Japanese Required
🕒 June 30
Customer support specialist assisting Japanese enterprise customers with account, subscription, and product inquiries. Supporting Red Hat’s enterprise open-source software customers through multilingual phone and email service.
🗣️🇯🇵 Japanese Required
