National Account Manager

🕒 May 22

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Redbarn Pet Products

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

👥 B2C

🛒 Retail

B2C • Retail

Redbarn Pet Products is a family-owned business that specializes in providing high-quality pet food and treats. Established over 25 years ago by co-founders Jeff Baikie and Howie Bloxam, the company focuses on creating nutritious food options for dogs and cats, utilizing premium natural ingredients free from artificial chemicals and preservatives. Redbarn Pet Products offers a diverse range of options, including air-dried, dry, and canned dog foods, as well as a variety of treats and chews. The company's products are crafted in facilities that adhere to stringent food safety standards set by the Safe Quality Food initiative, ensuring excellence in every product. Redbarn is committed to the health and satisfaction of pets and their owners.

📋 Description

• Own day-to-day relationships across buying, replenishment, eCommerce, operations, and category teams. • Deliver revenue, profit, and distribution objectives for assigned accounts. • Lead Joint Business Plans (JBPs), promotional calendars, assortment planning, and line reviews. • Drive new item launches, resets, and assortment optimization using data and consumer insights. • Present quarterly business reviews and executive-level performance recaps. • Develop pricing and promotional strategies aligned with retailer and company profitability goals. • Manage annual trade spend budgets, accruals, reconciliations, and ROI analysis. • Partner with Finance to reduce deductions, chargebacks, and claims through root-cause resolution. • Partner with Demand Planning to align forecasts with POS trends, seasonality, and promotional activity. • Improve in-stock performance, fill rates, and retailer scorecards. • Coordinate with Supply Chain and Customer Operations to proactively resolve inventory and fulfillment issues. • Ensure compliance with retailer operational requirements including EDI, ASNs, routing guides, labeling, and invoicing. • Manage item setup and maintenance, including product data, packaging, dimensions, and digital content. • Drive corrective actions to reduce chargebacks and operational penalties. • Serve as the internal voice of the customer across Sales, Finance, Marketing, Supply Chain, QA, and Product teams. • Lead cross-functional execution for launches, promotions, and strategic initiatives. • Build scalable processes and playbooks to improve efficiency and performance.

🎯 Requirements

• 5+ years of experience in National Account Management, Key Account Sales, or Customer Leadership within CPG, pet, consumer products, or related industries. • Proven experience managing major retailers such as Walmart, Costco, Target, Tractor Supply, Petco, PetSmart, Sam’s Club, or CVS. • Strong experience with JBPs, promotions, pricing strategy, forecasting, and trade management. • Excellent analytical, negotiation, and communication skills. • Advanced Excel and PowerPoint proficiency. • Bachelor’s degree preferred.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) with Company Match • Flexible Spending Accounts (FSA) & Health Savings Account (HSA) • MetLife Voluntary Benefits • Pet Insurance • Life and Accidental Death & Dismemberment Insurance • Long-Term Disability (LTD) Insurance • Paid Holidays, Vacation, and Sick Time • Employee Pet Food Discounts