Head of Account Management – B2B

🔥 20 hours ago

🇩🇪 Germany – Remote

💵 €8k - €15k / month

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Realstudio

WebsiteLinkedInAll Job Openings

11 - 50 employees

📣 Marketing

📱 Media

Marketing • Advertising • Media

RealStudio is a leading full-service TikTok and Reel marketing agency. The company specializes in generating significant revenue increases for brands through strategic content creation and channel-independent solutions. RealStudio is known for developing impactful, organic content strategies that leverage platforms like TikTok to enhance brand visibility and customer engagement.

📋 Description

• Responsibility for backend revenue from existing customers • Develop a strategy for upsells, cross-sells, and contract renewals • Identify additional customer needs, develop suitable proposals, and lead negotiations through to closing • Analyze customer objectives and past results during strategic customer meetings • Derive concrete recommendations for further collaboration • Build, lead, and develop the Account Management team through coaching and joint customer meetings • Establish processes for account plans, regular customer reviews, and tracking revenue opportunities in the CRM • Manage the existing-customer pipeline and monitor backend revenue, upsell and cross-sell wins, renewal rates, and churn rates • Identify at-risk customer relationships at an early stage and develop customer-retention initiatives • Work closely with Sales and Operations teams on customer handovers and the delivery of additional services • Align goals and priorities with the Founder

🎯 Requirements

• Demonstrable experience in B2B Account Management or Sales, ideally in an agency or services environment • Proven success in expanding existing customer relationships, including closing upsell and cross-sell opportunities and building long-term customer retention • Leadership experience or hands-on experience building a team and developing employees • Ability to advise customers strategically, understand their needs, and translate recommendations into compelling proposals • Experience with negotiations and closing deals • Structured approach to working with CRM systems, pipelines, and revenue metrics • Clear communication and a proactive approach to addressing issues in customer relationships • Willingness to take on the role on a full-time basis

🏖️ Benefits

• Strong performance-based compensation component • Profit-sharing or success-based compensation • 100% remote work and flexible choice of workplace • Full ownership of the Account Management function and direct collaboration with the Founder • Professional development and training