Customer Advisor, Property Insurance

🕒 January 9

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regiocom SE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

⚡ Energy

🤝 B2B

🏢 Enterprise

Energy • B2B • Enterprise

regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.

📋 Description

• Bring a smile to our customers' faces • Provide support to customers by phone and in writing — on all matters related to property insurance • Assist with claims settlement and processing • Maintain customer data and document customer interactions in our systems • Contribute to customer satisfaction and ensure customers feel well advised through your commitment

🎯 Requirements

• Excellent German language skills, written and spoken (C1 level) • Confident user of common PC applications • Enjoy advising people and resolving customer issues • Work in a structured way, communicate clearly, and think solution-oriented • Some experience in customer service, ideally in the insurance sector

🏖️ Benefits

• Fixed salary €2,460.00 + €0.50/hour attendance bonus from day one • A permanent employment contract • Increasing holiday entitlement • No weekend work or late shifts / Mon–Fri from 08:00–17:30 • Intensive and fully paid on-site training followed by support from subject-matter contacts, trainers, and coaches • Job ticket (subsidy for the Deutschlandticket) + company bike leasing • Kick-start your development with our 'Talent' training program