
5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
🔥 1 minute ago
🗣️🇩🇪 German Required
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5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
• Inbound first-level support for existing customers • Technical customer assistance with TV, telephone, and internet issues • Identifying customer needs and sales opportunities • Needs-based product advice and contract optimization in every customer interaction • Persuasive presentation of suitable Vodafone products with a strong sales focus • Participation in five weeks of paid training and onboarding • After onboarding, working in a two-shift system from Monday to Sunday between 7:00 a.m. and 11:00 p.m.
• Customer-service orientation and sales talent • Friendly manner and persuasive communication skills • Empathy in sales interactions • Fluent German with strong verbal communication skills • Confident computer skills • Ability to handle straightforward technical topics • At least one year of call center experience or at least one year of sales experience (an additional advantage) • Ideally, experience in technical service within the telecommunications industry • Reliability and self-motivation when working from home • Residence in Germany • Willingness to reliably cover the stated working hours • Willingness to work shifts and every other weekend
• Unlimited commission potential • Earn up to €28 per hour, including performance bonuses • Permanent employment contract • 100% home office with no daily commute to a company location • Premium equipment package for your home workspace • Health management programs • Fitness center discounts • Training and career development opportunities • Five weeks of intensive, paid training and onboarding • Time off during the week in lieu of weekend work
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