Sales Customer Advisor – Vodafone

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

regiocom SE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.

📋 Description

• Provide inbound first-level support for existing customers • Handle technical customer support for TV, phone and internet issues • Identify customer needs and sales opportunities • Provide needs-based product advice and optimize contracts in every customer conversation • Confidently present suitable Vodafone products with a strong sales focus • Work 40 hours per week in a 5-day shift schedule • During the 5-week onboarding, work permanent early shifts Monday to Friday • Afterwards work in a two-shift system Monday to Sunday between 07:00 and 23:00 • Work every second weekend, with compensatory time off on weekdays

🎯 Requirements

• Fluent and articulate German • Confident computer skills • Ability to handle straightforward technical issues • Customer service orientation and sales aptitude • Friendly manner, persuasiveness and empathy • At least 1 year of call center experience, preferably in technical service within the telecommunications sector, or at least 1 year of sales experience • Reliability and self-motivation while working from home • Residence in Germany • Willingness to reliably cover the stated working hours • Willingness to work 40 hours per week, shift work, and every second weekend

🏖️ Benefits

• Unlimited commissions • Up to €28/h in total with peak-performance bonus • Permanent employment contract • 100% remote (home office) — no daily commute to an office • Premium equipment package for your workstation • Health management program • Gym discounts • Training and career development opportunities • 5 weeks of intensive, paid onboarding • Weekday compensatory time off when working every second weekend