Onboarding Specialist

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Remote People

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 $1.3M Seed Round - RemotePeople on 2024-02

Consulting • Logistics • Healthcare

Remote People is a global HR and workforce platform that helps companies recruit, employ, and incorporate talent in 150+ countries. The company offers Employer of Record (EOR) and Contractor of Record services, global payroll, benefits, immigration and visa support, local compliance and entity setup, in-house recruitment, and a centralized SaaS dashboard for managing hires and workforce operations. Remote People combines legal, payroll, and HR expertise with technology to simplify international hiring and workforce management.

📋 Description

• Manage the end-to-end onboarding process for employees across the globe, including collecting and verifying information, completing onboarding forms, and setting up payroll and benefits enrolment • Facilitate collection and verification of international employment documents, including work permits, visas, and tax forms • Draft employment contracts using in-house templates and handle post-onboarding amendments throughout the employee lifecycle • Liaise with international clients and provide onboarding support and advice by phone and email • Ensure legal and regulatory documents are accurate, complete, and properly filed • Maintain accurate client and employee records and data integrity on the internal platform • Communicate onboarding requirements and timelines to clients and employees • Conduct training sessions or provide materials about the Horizons platform, policies, and procedures • Build client relationships and collaborate with client success, sales, payroll, finance, and legal teams • Assess and improve onboarding workflows, systems, and tools • Monitor compliance with employment laws, regulations, and EOR policies • Resolve onboarding issues and escalations, involving the manager in high-risk situations • Manage expectations regarding employment contracts and minimize unnecessary template changes • Participate in team and management meetings • Use CRM systems and internal communication channels • Gather post-onboarding feedback and address concerns with clients and employees

🎯 Requirements

• Experience administering employee onboarding; global setup, administration, and maintenance experience preferred • Professional proficiency in English required • Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience in onboarding or HR administration • Experience in onboarding, HR administration, or a related role, preferably in an EOR or PEO environment • Familiarity with global onboarding processes and compliance requirements highly desirable • Understanding of local and international employment regulations and compliance standards • Knowledge of employee onboarding best practices, contract drafting using templates, and HR documentation management • Excellent verbal and written communication skills • Strong interpersonal, organizational, analytical, problem-solving, and customer service skills • Ability to prioritize tasks, meet deadlines, and maintain accurate, confidential records • Proficiency with HR software, CRM systems, and relevant tools; HubSpot and Confluence ideally • Ability to work in a fast-paced environment with changing priorities and deadlines • Ability to collaborate with cross-functional teams • Awareness of cultural differences and ability to work with diverse international clients and employees • Professionalism, integrity, and discretion when handling sensitive information

🏖️ Benefits

• A competitive salary • An asynchronous working environment • A "Remote-First" company environment (or Hybrid) - based on the nature of the job • The ability to work from abroad for a short period of time • Growth opportunities within the company • Necessary hardware for new joiners