HR Manager, Lifecycle Time & Attendance

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Remote

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

HR Tech • SaaS • Enterprise

Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.

📋 Description

• own the planning, implementation, and service delivery for the Lifecycle Time & Attendance team. • report to the Senior Manager of Lifecycle Operations Time & Attendance. • navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. • elevate and integrate cutting-edge technology solutions, and enrich customer experiences in over 80+ countries. • influence compliance coverage, enhance customer journeys, and significantly increase operational capacity. • serve as a subject matter expert and the final escalation point on all high-risk Time & Attendance related topics. • partner across domains to enhance T&A processes, workflows, and SOPs. • improve & optimize the Lifecycle T&A team's processes, existing workflows and tools, including identifying opportunities for automation to improve quality, efficiency and drive scale. • ensure efficient, compliant delivery of Time & Attendance services while meeting KPIs and SLAs. • resolve escalated T&A issues through detailed analysis, including advising on or conducting internal investigations into serious attendance or timekeeping discrepancies. • champion the responsible adoption of AI-assisted tools within the T&A team — identifying opportunities and scaling what works.

🎯 Requirements

• hands-on people management experience with a strong coaching mindset, specifically leading distributed, international teams. • proven track record of experience in HR Operations across multiple countries. • deep knowledge of Time & Attendance matters, associated wage/hour laws, complex policy exceptions, and disciplinary processes in various jurisdictions. • deep knowledge of complex T&A case resolution, wage/hour compliance, and managing policy discrepancies under labor law in APAC countries. • experience working in a fast-paced, international, scale-up environment. • comfortable working in a service level environment (SLAs/KPIs), with an emphasis on continuous improvement and customer satisfaction. • tech-savvy and has experience working with a variety of digital tools, with an eye toward process optimization and automation. • write and speak fluent English. • safely manage and maintain employee data and confidential information, adhering to established protocols while ensuring utmost professionalism and discretion in high-stakes T&A cases. • (A Plus); startup, remote working experience and other languages besides English.

🏖️ Benefits

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces