External Communications Executive

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Remote Recruitment

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.

📋 Description

• Manage outgoing email campaigns, broadcasts, delivery emails, announcements, event communications, and promotional emails through KEAP and GoHighLevel • Maintain and update the monthly email marketing and communications calendar • Prepare, build, format, schedule, and distribute email campaigns • Upload and format copy, imagery, links, calls to action, and other campaign assets • Build, test, and maintain basic email automations for events, registrations, campaigns, product delivery, and audience journeys • Manage CRM contacts, tags, lists, segments, opt-ins, and opt-outs • Monitor email campaign performance, including open rates, click-through rates, engagement, deliverability, and related metrics • Improve open rates, click-through rates, audience engagement, and campaign performance • Schedule sponsor and partner emails according to agreed timelines • Perform quality checks on links, formatting, spelling, branding, imagery, and accuracy • Maintain organised email templates, automations, segments, campaigns, and assets • Identify and escalate campaign, CRM, deliverability, or audience issues • Learn and apply the client’s brands, tone of voice, audience, messaging, positioning, and content style • Maintain social media content calendars and schedule content across relevant platforms • Manage external social media campaigns and research trends, hashtags, conversations, and content opportunities • Repurpose long-form and short-form content into posts, stories, reels, clips, and other formats • Create branded graphics and campaign assets • Capture behind-the-scenes content when required • Coordinate video and podcast assets, including files, thumbnails, uploads, and scheduling • Monitor and respond to routine comments, messages, and audience engagement; escalate sensitive matters • Monitor social media performance and contribute insights to monthly reporting • Create digital guides, short-form reels, social video content, promotional imagery, and campaign assets • Support and oversee podcast content • Coordinate content for active external marketing and social campaigns • Use the client’s trained AI tools for content and image creation while maintaining accuracy and brand alignment • Liaise with events and advertising teams on promotions, campaigns, launches, and events • Keep communications aligned across email, social media, paid advertising, events, and other channels

🎯 Requirements

• Previous hands-on experience managing email marketing or CRM platforms • Practical experience with KEAP and GoHighLevel is essential • Understanding of CRM tagging, segmentation, lists, opt-ins, opt-outs, and contact management • Understanding of open rates, click-through rates, email engagement, and deliverability • Experience identifying engaged versus unengaged contacts • Understanding how segmentation and tagging reduce unnecessary email volume and improve campaign performance • Experience scheduling and coordinating social media content across multiple platforms • Understanding of strong versus weak digital content • Strong written communication skills • Excellent attention to detail • Confidence checking spelling, formatting, branding, links, and accuracy • Basic content creation and graphic design capabilities • Confidence working with AI-assisted content and image creation tools • Strong organisational skills and ability to manage multiple campaigns and deadlines simultaneously • Ability to work collaboratively with different teams while taking ownership of responsibilities • Proactive approach to improving communication performance and audience engagement • Experience with Canva and/or Adobe Photoshop would be beneficial