IT Support Engineer

🔥 8 minutes ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Remote Recruitment

Remote Recruitment

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth.

📋 Description

• Provide second-line IT support via ticketing system, phone, and remote desktop tools • Diagnose and resolve hardware, software, and connectivity issues • Manage user accounts and permissions in Active Directory and Microsoft 365 • Maintain and update IT documentation and asset registers • Escalate complex issues to senior engineers when appropriate

🎯 Requirements

• 2+ years of IT support experience at 1st or 2nd line level • Solid knowledge of Windows environments and Microsoft 365 • Familiarity with networking fundamentals (DNS, DHCP, VPN) • Strong communication skills and a customer-first attitude • Reliable fibre internet and a dedicated home workspace

🏖️ Benefits

• Equipment provided • 20 days paid leave

Apply Now

Similar Jobs

🕒 Yesterday

STAXO Group

51 - 200

Technical Support Administrator providing remote IT support and administration for a UK-based company. Managing helpdesk tickets, supplier coordination, and ensuring service delivery standards.

🕒 5 days ago

Nebula

51 - 200

📱 Media

📚 Education

👥 B2C

Software Support Engineer providing technical application support for 1Nebula's software products. Collaborating with engineers and ensuring high customer service levels while troubleshooting issues.

ITSM

ServiceNow

🕒 June 4

Keyloop

1001 - 5000

☁️ SaaS

🤝 B2B

🏢 Enterprise

Providing excellent support service as a Tier 2 Support Analyst at Keyloop. Troubleshooting and resolving issues while assisting colleagues in a collaborative environment.

🕒 June 3

Netsurit

201 - 500

🔒 Cybersecurity

☁️ SaaS

Technical Support Engineer at Netsurit, addressing complex outages and supporting AI-driven modernization projects. Delivering IT solutions for clients primarily in the US with hands-on experience.

Azure

Cloud

ITSM

VMware