Junior Java Developer, Technical Support

🔥 21 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reply

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🛡️ Insurance

📦 Logistics

📣 Marketing

Insurance • Logistics • Marketing

Reply is a company that designs and implements innovative solutions in the areas of Digital Services, Technology, and Consulting. Specializing in fields such as Artificial Intelligence, Machine Learning, Digital Transformation, and Cloud Computing, Reply operates as a network of highly specialized companies that define business models enabled by new technologies. They deliver consulting, system integration, and digital services across various sectors, including telecom, media, banking, insurance, and public sectors.

📋 Description

• Provide first- and second-level support for highly complex, mission-critical systems • Investigate incidents by analyzing logs, system behavior, and operational data • Identify root causes and support problem resolution efforts • Monitor tickets, incidents, and operational requests • Provide users with technical and operational guidance • Work closely with technical and development teams to resolve issues • Support the continuous improvement of processes and systems • Develop functional and technical knowledge of supported systems

🎯 Requirements

• Advanced English proficiency • Knowledge of Java • Knowledge of SQL and database queries • Analytical skills and logical reasoning • Investigative approach to troubleshooting and root cause analysis • Ability to quickly learn new technologies and business rules • Strong communication and customer relationship skills • Organization and technical documentation skills • Currently pursuing a degree in a technology-related field • Preferred: Experience providing Level 2/Level 3 systems support • Preferred: Experience with production support/Application Management Services (AMS) • Preferred: Experience with Java development • Preferred: Knowledge of log analysis and troubleshooting • Preferred: Experience with Jira, ServiceNow, or similar tools • Preferred: Basic knowledge of Linux/Unix • Preferred: Knowledge of APIs and integrations • Preferred: Intermediate to advanced Spanish

🏖️ Benefits

• Flexible Swile card for use as you choose (meal and food allowances) • TotalPass/Gympass fitness benefit • Mental health support through Psicologia Viva • Bradesco health insurance • Bradesco dental insurance • Profit-sharing plan • Childcare assistance for mothers • Certification support • Special talks and webinars • RAF referral bonus program • Life insurance • Birthday gift • Partnerships with universities • Discounts and partnerships with leading universities and technology platforms in Brazil • Special rates on language-learning platforms