Junior Support Analyst – Procurement

🔥 15 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Starian

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2025

🏗️ Construction

⚖️ Legal

💼 Consulting

🔥 Funding within the last year

💰 $118.1M Private equity on 2025-09

Construction • Legal • Consulting

Starian is a SaaS company that builds, acquires and operates specialist software ecosystems to boost productivity, process management and standardization for enterprises. It offers integrated vertical solutions for the construction industry, legal departments, operational efficiency and governance & compliance, using automation, data analytics, AI and robotic monitoring to streamline workflows and manage risk. Starian serves thousands of B2B customers internationally and focuses on end-to-end, sector-specific platforms that connect pre-construction to post-sale, legal process automation, and ethics/compliance channels.

📋 Description

• Provide support through the customer service channels available to clients • Create step-by-step system articles for the knowledge base • Conduct system tests to identify errors and develop answers to potential questions • Participate in and conduct specific training sessions as needed • Provide the best possible customer experience, contributing to customer success • Apply a digital mindset, curiosity about new technologies, and an interest in understanding how Artificial Intelligence can transform processes, experiences, and results

🎯 Requirements

• A completed or ongoing degree in Business Administration or a related field is preferred • Previous customer service experience in support environments • Experience with customer support tools such as Freshdesk, Zendesk, or similar platforms • Experience with technical documentation and content creation for knowledge bases • Analytical mindset and strong communication skills • Knowledge of or interest in Artificial Intelligence technologies, including tools, applications, and concepts • This position is also open to people with disabilities

🏖️ Benefits

• Meal or food allowance • Health and dental insurance • Home office allowance • Profit-Sharing and Results-Based Compensation • Setup Kit voucher • Life insurance • Birthday day off • Health and wellness promotion program • Partnerships and discounts • Work model: Anywhere Office – 100% remote