Associate Account Manager – Central Time Zone

🔥 4 minutes ago

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Logo of Republic Services

Republic Services

10,000+ employees

Founded 1998

Environmental Solutions • Waste Management • Sustainability

Republic Services is a leading provider of comprehensive environmental solutions, specializing in recycling, waste management, and sustainability services. The company partners with both residential and business customers to create cleaner, safer, and healthier communities while driving environmental sustainability through innovative practices and technologies. Their services include solid waste and hazardous waste treatment, dumpster rental, and emergency response, all aimed at helping clients achieve their sustainability goals.

📋 Description

• Proactively maintain and retain relationships with existing customers. • Make outbound calls and receive inbound calls to retain business. • Increase customer penetration by selling full suite of products. • Develop and maintain knowledge of services, pricing, and additional offers. • Perform contractual re-signs on existing customers to extend relationships. • Respond to cancellation requests following escalation policy. • Utilize Salesforce for scheduling and documentation of activities. • Collaborate with Sales Manager on customer retention activities.

🎯 Requirements

• High school diploma or G.E.D. (Required) • 0 - 2 years of customer service experience. (Required) • Waste or transportation industry experience (Preferred).

🏖️ Benefits

• Comprehensive medical benefits coverage • Dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO)

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