
51 - 200 employees
Founded 2022
💼 Consulting
📣 Marketing
🛍️ eCommerce
💰 $7M Series A on 2022-09
Consulting • Marketing • eCommerce
respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.
🔥 3 minutes ago
🗣️🇪🇸 Spanish Required
Where this job comes from
Posted on respond.io's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

51 - 200 employees
Founded 2022
💼 Consulting
📣 Marketing
🛍️ eCommerce
💰 $7M Series A on 2022-09
Consulting • Marketing • eCommerce
respond. io is a comprehensive customer conversation management platform that facilitates lead capture and conversion through various messaging apps. It enables businesses to communicate with leads from multiple sources, automate chat responses, and route conversations to the right agents, optimizing the sales process. The platform also integrates with CRM systems to provide seamless updates and insights about customer interactions, enhancing marketing and customer retention strategies.
• Proactively seek new sales opportunities to drive revenue growth • Own and manage the full sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing • Educate potential customers on the value of respond.io • Recommend tailored solutions based on customers' business needs and usage patterns • Manage multiple customer relationships through the sales process • Handle inbound customer inquiries concerning billing, legal, security, and technical matters • Advocate for customers and collect feedback for product enhancements • Monitor industry trends, competitive offerings, and emerging technologies • Collaborate with Customer Success and other cross-functional teams for client handover and product improvement alignment • Develop strategic plans for key accounts to expand usage and identify upsell and cross-sell opportunities • Complete additional tasks as needed to support team success
• Resume MUST be in English • Prior experience in B2B SaaS sales • Proven track record of success selling to mid-market accounts within the LATAM region • Exceptional proficiency in clear and concise spoken and written English and Spanish • Proven track record of successfully closing sales deals within a B2B SaaS company highly preferred • Passion for identifying customer needs and ensuring customer satisfaction • Ambitious and goal-driven mindset • Ability to thrive in a flexible and dynamic environment and show resilience in the face of challenges • Ability to speak Portuguese is a valuable asset but not required • Familiarity with solution selling or similar methodologies
• Highly competitive compensation package • Flexible working environment and working hours that fit your lifestyle, wherever you're based • Virtual events like talent shows, Among Us nights, and online game sessions • Smart, collaborative teammates who support each other's growth and success • Opportunities for professional and personal growth
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