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Sales Operations Associate

Job not on LinkedIn

🔥 1 minute ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on RetailNext's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of RetailNext

RetailNext

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $42M Corporate Round on 2021-05

Consulting • Marketing • Logistics

RetailNext is a company that offers advanced analytics and innovative solutions for the retail industry. Their platforms enable retailers to optimize in-store operations, enhance marketing strategies, and improve shopper experiences by providing deep insights into shopper behavior through technologies such as IoT sensors, video security, and real-time occupancy measurement. RetailNext helps retailers improve store performance, merchandising compliance, and marketing effectiveness, and is trusted by leading global brands. Their services extend beyond traditional retail to include shopping centers, restaurants, and various commercial facilities, always focusing on data security, integrity, and privacy.

📋 Description

• Build and maintain Salesforce reports and dashboards for pipeline, forecast, bookings, and rep activity • Prepare weekly forecast and commit reporting and flag data gaps or hygiene issues • Maintain clean CRM data by correcting opportunity stages, close dates, and required fields with sales representatives • Analyze data for ad hoc requests from sales leadership, finance, and the executive team • Prepare territory, account assignment, and quota data for planning • Support administration of Salesforce, Gong, Salesloft, and ZoomInfo, including user provisioning, licenses, permissions, and basic configuration • Maintain integrations and data flows between sales systems • Troubleshoot user issues and escalate to vendors or engineering • Document processes, field definitions, and how-to guides • Run sales operations projects from requirements and timelines through delivery • Support new tool, process, and system rollouts through testing, training, and change communication • Provide project status updates and track post-launch adoption and feedback • Onboard sales hires on the tech stack and core sales processes • Create enablement content, including tool guides, playbooks, video walkthroughs, and FAQs • Deliver live and recorded training • Coordinate the monthly sales enablement series with Product and Marketing • Use Gong to identify coaching themes and call examples • Track tool adoption and training completion

🎯 Requirements

• 1 to 3 years of experience in sales operations, revenue operations, business operations, or a similar analytical role, ideally at a B2B SaaS company • Hands-on Salesforce experience, including building reports and dashboards and working with opportunity, account, and contact data • Strong Excel or Google Sheets skills, including pivot tables, lookups, and data cleanup • Proven ability to manage multiple projects and deadlines with attention to detail • Clear written and verbal communication; comfortable working with reps and senior leaders • Self-starter who asks good questions and follows through • Salesforce Administrator certification, or actively working toward it, valued but not required • Experience with Gong, Salesloft, and ZoomInfo or comparable conversation intelligence, sales engagement, and data enrichment tools valued but not required • Experience creating training materials or enablement content using Confluence, Loom, an LMS, or similar valued but not required

🏖️ Benefits

• Monthly Recharge Day • Holiday Exchange Program • Best Self Benefit Program • Medical Insurance • Work from Anywhere up to 90 days • Direct work with sales leadership, finance, and the executive team • Clear path to full admin ownership of the sales tech stack

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