Collection Representative

🔥 0 minutes ago

🐊 Florida, Kansas, +6 more states – Remote

🐊 Florida – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $17 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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RevCycle, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💳 Fintech

Healthcare • Consulting • Fintech

RevCycle, Inc. is a healthcare services company specializing in revenue cycle management. They provide comprehensive solutions for healthcare collections and offer consulting and training services to enhance the efficiency of healthcare billing processes. With a focus on boosting revenue recoveries and improving patient satisfaction, RevCycle partners with healthcare organizations to streamline their financial operations and integrate seamlessly with various RCM platforms.

📋 Description

• Handle high-volume outbound and inbound calls with professionalism and confidence • Negotiate payment arrangements that meet both consumer needs and company goals • Consistently meet and exceed performance metrics (quality, compliance, collections) • Maintain accurate documentation and follow all required laws and standards • Build trust quickly through active listening, empathy, and strong communication.

🎯 Requirements

• Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools. • Able to navigate multiple computer applications and databases. • Able to multitask and can communicate on the phone and navigate multiple computer systems simultaneously. • Able to overcome objections and obstacles to negotiate payment successfully. • Reliable and responsible. Arrives on time and uses time productively. • Possesses and demonstrates professional judgement. • Understands sensitive personal information (SPI) and sensitive consumer information (i.e. Protected Health Information (PHI)) while maintaining the confidentiality of this information. • Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages. • Self-motivation and committed to career success. • Willingness and ability to obtain Professional Collections Specialist (PCS) certification within one year of date of hire (paid for by company). • High School Diploma or equivalent (i.e., GED) required. • Ability to successfully complete company collector training program. • Clear initial, ongoing and annual identity, criminal and background checks.

🏖️ Benefits

• Paid medical insurance with personalized plan selection assistance • Company provided Short-Term Disability, and basic Life Insurance • Optional Dental, Vision, Long-Term Disability, and additional Life Insurance • Generous PTO (3 weeks accrued annually (which increases with tenure) plus holidays and make-up time) • 401(k) with the option to deposit annual discretionary bonus if awarded • Company-provided equipment • Access Perks employee discount program (retail, travel, food, entertainment)