Healthcare Receptionist

🔥 2 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Receptionist

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Respond promptly, professionally, and compassionately to inquiries from prospective families. • Serve as a welcoming and knowledgeable first point of contact for families. • Guide prospective families through the intake and enrollment process from initial inquiry through to the next stage. • Follow up consistently with prospective families and leads to ensure timely progression through the intake process. • Collect, review, and accurately maintain client information and required documentation. • Ensure all required intake documentation is complete and properly recorded. • Verify insurance benefits and assist families with insurance-related requirements. • Assist with obtaining and tracking required insurance authorizations. • Maintain accurate and up-to-date information within electronic systems, insurance portals, and spreadsheets. • Manage multiple active cases, inquiries, and follow-ups while ensuring that no opportunities or required actions are missed. • Communicate professionally and confidently with families regarding next steps, outstanding information, and documentation requirements. • Identify missing information or documentation and proactively follow up to resolve outstanding matters. • Learn and effectively use internal processes, systems, and software platforms. • Work independently while maintaining strong communication and collaboration with the wider team. • Provide a professional, reliable, and positive experience for every prospective family.

🎯 Requirements

• Previous experience in an healthcare receptionist, Intake Coordinator, Patient Coordinator, Client Services, Administration, Healthcare, ABA, or similar role is preferred. • Previous sales experience is highly advantageous. • Experience engaging with prospective clients, managing leads, and conducting follow-ups would be beneficial. • Experience working with healthcare insurance verification and authorizations is an advantage. • Confident and comfortable engaging prospective families and following up on leads. • Strong sales and relationship-building skills. • Clear, professional, and easily understood spoken English. • Excellent verbal communication and interpersonal skills. • Intelligent, proactive, and able to take initiative without requiring constant direction. • A fast learner who can quickly understand new processes, systems, and workflows. • Strong organisational and time-management skills. • Excellent attention to detail and accuracy. • Ability to manage multiple cases, inquiries, and follow-ups simultaneously. • Comfortable using electronic systems, CRM platforms, insurance portals, and spreadsheets. • Strong problem-solving skills and the ability to identify and resolve issues proactively. • Reliable, professional, compassionate, and able to work independently. • Must complete an application form and upload a CV. • Must complete a one-way video interview. • Must be available to work US hours (9am–5pm EST). • Role involves working as an independent contractor.