Onboarding Specialist

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Guide every new hire through the complete onboarding process, from offer acceptance through to their first session • Track and collect required onboarding documents, credentials, certifications, and clearances • Follow up with new hires to complete outstanding documentation • Monitor onboarding progress and keep new hires on schedule • Track required training and follow up on incomplete training • Enrol new employees onto scheduling, data/clinical, payroll, email, and communication systems • Ensure new hires have appropriate access and information before starting • Act as the primary point of contact for new hires during their first few weeks • Respond to onboarding questions via phone, email, and text • Provide guidance and support throughout onboarding • Maintain accurate onboarding records • Identify bottlenecks, delays, and recurring onboarding issues • Work with the wider team to improve onboarding processes and the new-hire experience • Assist with general HR and administrative onboarding tasks as required

🎯 Requirements

• Previous experience in onboarding, HR administration, healthcare administration, recruitment coordination, or a similar administrative role is advantageous • Experience within healthcare, ABA, behavioural health, or a clinical environment is a plus • Exceptional organisational and time-management skills • Strong follow-up and follow-through • Excellent attention to detail and accuracy • Warm, professional, and confident communication skills • Comfortable communicating via phone, email, and text • Strong computer literacy • Comfortable learning and navigating new software and systems quickly • Ability to manage multiple new hires and onboarding processes simultaneously • Self-motivated and able to work independently in a remote environment • Professional, friendly, approachable, and solutions-focused personality • Availability to work US Hours (9am-5pm EST) • The recruitment process includes completing an application, uploading a CV, and a one-way video interview • The role is structured as an independent contractor arrangement, with hours, pay, and contract terms provided in writing