Junior Fraud Prevention Analyst

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Riachuelo

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1947

🛒 Retail

👗 Fashion

🛍️ eCommerce

Retail • Fashion • eCommerce

Riachuelo is a prominent retail company specializing in a wide range of fashion apparel, footwear, accessories, and home goods. With an extensive selection for men, women, and children, Riachuelo offers everything from casual wear to formal attire, including seasonal collections. Additionally, they are known for their commitment to sustainability and customer engagement through various programs and promotions.

📋 Description

• Act in the prevention, identification and mitigation of fraud related to Private Payroll-Deductible Loans (consigned credit), SIAPE and INSS, performing operational analyses, customer and document validations, alert monitoring and supporting investigations • Analyze consigned credit applications with focus on identifying signs of fraud • Perform customer registration, document and behavioral validations of clients and transactions • Examine documents related to consigned credit operations, verifying their authenticity, consistency and compliance • Execute queries in internal systems and support databases to validate information • Carry out confirmation procedures through outbound and inbound contact with clients, employers and partner agencies, when necessary • Monitor alerts generated by antifraud systems and apply established handling procedures • Support investigations related to suspected document, registration, ideological and identity fraud • Act in fraud prevention across the processes of registration (averbação), formalization and contracting of credit operations • Identify possible indicators and atypical behaviors that may suggest fraud, reporting relevant occurrences to leadership and partner areas • Record evidence, findings and results of analyses in corporate systems • Prepare operational reports and monitoring controls for the area’s activities • Support the handling of disputes related to possible fraud • Support the design, documentation and updating of fraud prevention processes, procedures and controls for the products under your responsibility • Contribute improvement suggestions identified during analyses to strengthen controls and evolve area processes • Ensure compliance with regulatory standards, internal policies and information security requirements • Meet the SLAs defined for analysis and handling of requests

🎯 Requirements

• Bachelor's degree in progress or completed in Administration, Financial Management, Management Processes, Economics, Accounting, Law or related fields • Basic knowledge of Microsoft Office, especially Excel • Strong analytical skills and attention to detail • Good verbal and written communication skills • Ability to work with operational procedures and processes • Ability to perform in an environment with targets, indicators and established deadlines • Familiarity with document analysis, customer record validation, information verification or related activities • Analytical and investigative profile • Organized, disciplined and able to maintain focused attention • Proactive with an interest in learning and contributing to process improvements in the area • Ethical, confidential and responsible in handling information • Good interpersonal communication and ability to work in a team • Results-oriented and focused on risk mitigation • Preferred: experience in operational analysis, customer service, back office or fraud prevention activities • Preferred: knowledge of payroll-deductible credit products • Preferred: knowledge of INSS, SIAPE and private consigned agreements • Preferred: experience in financial institutions, fintechs or banking correspondents • Preferred: familiarity with fraud prevention and document validation tools • Preferred: knowledge of operational indicators • Preferred: intermediate Excel

🏖️ Benefits

• Medical insurance • Dental insurance • Meal or food allowance • Telemedicine • Gympass • Partnership with Sesc • Home office allowance • Profit-sharing (PLR) • Private pension plan • Group life insurance • Pharmacy discount program • Educational partnerships • Online learning platform • Discounts at Riachuelo