Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
Senior Delivery Manager, IT PMO
🕒 May 27
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Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
📋 Description
• Lead, coach, manage, and develop a team of ~6 Project Managers • Establish and enforce delivery standards, cadence, and governance across initiatives • Own overall delivery health, including status reporting, risk management, and escalation handling • Drive consistency in project execution, communication, and outcomes • Own end-to-end delivery of the client-facing ITSM Integration program (RSI Connect) • Manage dependencies, risks, and sequencing to ensure minimal business disruption and strong client experience • Partner with business stakeholders and leadership to align priorities, scope, expectations, and delivery outcomes • Define and track key delivery metrics (e.g., predictability, on-time delivery, risk trends) • Identify delivery issues and implement improvements to increase consistency and reliability.
🎯 Requirements
• 8–12+ years of experience in IT program/project management, with increasing leadership responsibility • Proven experience managing teams of Project Managers in a PMO or delivery organization • Strong experience delivering programs leveraging ServiceNow (required) • Experience leading large-scale, cross-platform IT programs, including CRM, ITSM, and integrations • Strong understanding of Agile, Waterfall, and hybrid delivery models, with the ability to apply the right methodology based on program type and complexity • Experience with client-facing integration programs or platforms • Experience operating in fast-paced, high-growth, or complex enterprise environments • Experience with PPM tools, delivery metrics, and capacity planning concepts • Excellent communication and stakeholder management skills.
🏖️ Benefits
• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)
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